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Frequently Asked Questions
Everything you need to know about our beauty equipment
All our beauty equipment comes with a comprehensive 12-month manufacturer's warranty covering defects in materials and workmanship. Extended warranty options are available at checkout for added peace of mind.
Yes! We offer flexible payment plans through our partners. You can split your purchase into interest-free installments over 3, 6, or 12 months. Simply select your preferred payment option at checkout.
Absolutely! We deliver to all major cities and towns across South Africa. Standard delivery takes 3-5 business days, and we also offer express shipping options. Free delivery is available on orders over R1,500.
Each piece of equipment comes with a detailed instruction manual and access to our online video tutorials. We recommend starting with the lowest settings and gradually increasing as you become familiar with the device. Always read the safety guidelines before first use.
Clean your equipment after each use with a soft, damp cloth. Avoid harsh chemicals or abrasive materials. Store in a cool, dry place away from direct sunlight. For devices with attachments, ensure they are properly cleaned and dried before storage. Regular maintenance will extend the life of your equipment.
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